Frequently Asked
Questions
Find quick answers to common questions about Production Tracker Pro
What is Production Tracker Pro?
Production Tracker Pro is a modern, user-friendly production tracking
software designed specifically for manufacturing facilities. We help
you monitor machine performance, track production metrics in
real-time, and improve operational efficiency without the complexity
and cost of traditional enterprise solutions.
How much does it cost?
We offer flexible pricing plans to fit businesses of all sizes. Our
Starter Shop plan is free and connects up to 2 CNC machine centers.
Our Shop Floor Essentials plan is $59.99/month per shop (connects up
to 10 machines), and our Production Performance Pro plan is
$99.99/month per shop (connects up to 20 machines) with advanced
analytics. Early access beta testers receive special lifetime pricing
discounts. Visit our pricing page for detailed information.
Is there a free trial available?
Yes! As part of our early access program, we're offering extended
trial periods for beta testers. You'll get full access to all features
during the trial period with no credit card required. Sign up today to
join our early access program and help shape the future of the
platform.
What features are included?
Our platform includes real-time production tracking, machine
performance monitoring, customizable dashboards, performance
analytics, mobile access, automated reporting, and team collaboration
tools. Higher-tier plans include advanced analytics, API access, and
custom integrations. Check out our features page for a complete
overview.
How do I get started?
Getting started is easy! Simply sign up for our early access program
through the signup page. Once registered, you'll receive a
confirmation email with setup instructions and access to our
onboarding guide. Our support team is also available to help you get
up and running quickly.
What kind of support do you provide?
We provide comprehensive support including email support for all
users, priority support for Professional plan subscribers, and
dedicated account management for Enterprise customers. Early access
beta testers receive direct access to our development team to share
feedback and get immediate assistance. Our average response time is
under 2 hours.
Is my data secure?
Absolutely. We take data security seriously. All data is encrypted in
transit and at rest, we maintain regular backups, and our
infrastructure is hosted on secure, enterprise-grade servers. We
comply with industry-standard security practices and are committed to
protecting your sensitive production data.